Refund and Returns Policy

Membership

You may cancel your membership at any time. Cancellation will stop future billing, but payments already made are non-refundable. You will continue to have access to your membership benefits until the end of your current billing period.

Pop up Workshops

If you need to cancel your registration to a pop up, please do so at least 24 hours prior to the workshop to receive a refund in form of credit towards future workshop, at your discretion.

No refunds or credits will be issued for cancellations made less than 24 hours before the workshop or after the event has started.

We reserve the right to cancel a workshop in case of insufficient enrollment or for any unforeseen circumstances. In the event of a cancellation, participants will receive a full refund or the option to transfer their registration to an alternative date.

Gift cards

Gift cards are non-refundable and cannot be exchanged for cash or credit. Once purchased, they cannot be returned or refunded.

Joanna’s Art Club is not responsible for lost or stolen gift cards. If you lose your gift card, please contact us immediately with proof of purchase, and we may be able to assist you in replacing it at our discretion.

If the total amount of your purchase exceeds the value of your gift card, you will need to provide an additional form of payment for the remaining balance.

Need help?

Contact us at the club or at hello@joannasartclub.no for questions related to refunds and returns.

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